At Melting Moods (“we”, “our”, “us”), your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from meltingmoods.in.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit or interact with our website, we may collect the following information:
Personal Information
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment information
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Order details
Automatically Collected Information
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on the website
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Cookies and tracking data
How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Provide customer support
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Send order confirmations and updates
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Improve our website and shopping experience
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Prevent fraudulent transactions
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Send promotional emails, offers, and updates (only if you opt in)
Sharing Your Information
We do not sell or rent your personal information.
However, we may share your information with trusted third-party service providers such as:
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Payment gateways
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Shipping and logistics partners
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Marketing and analytics platforms
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Shopify and related apps/services
These third parties only receive the information necessary to perform their services.
Payment Security
All payments are processed through secure payment gateways. We do not store your debit/credit card information on our servers.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Improve website functionality
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Remember your preferences
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Analyze traffic and user behavior
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Deliver relevant advertisements
You can disable cookies through your browser settings, although some website features may not function properly.
Email Marketing
If you subscribe to our newsletter or provide your email during checkout, we may send promotional emails about new products, offers, and updates.
You can unsubscribe anytime using the unsubscribe link in the email.
Data Retention
We retain your information only for as long as necessary to:
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Fulfill orders
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Comply with legal obligations
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Resolve disputes
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Enforce our policies
Your Rights
You may request to:
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Access your personal information
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Correct inaccurate data
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Delete your personal information
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Withdraw consent for marketing communications
To make such requests, contact us using the details below.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or your personal information, you can contact us at:
Melting Moods
Website: https://meltingmoods.in/
Email: meltingmoods.in@gmail.com
Phone: 77349-77777